Enchanting Crisscross Backless Lace-up Dress - Gradient Elegance, Celebration

Order Processing Time

Orders are typically processed within 1 to 3 business days. Processing times may vary occasionally due to high order volumes or other factors. You will receive a confirmation email with tracking information once your order has been shipped. Read more.

UK Delivery

We offer free standard shipping (10-15 days) on all UK orders. Express air freight (7-12 days) is available for £24. Read more.

EU Delivery

Free shipping (10-15 days) for orders over £35. Standard shipping (15 days) costs £6.89. Express air freight (7-12 days) is £24. Read more.

International Delivery

Free shipping (10-15 days) for orders over £35. Standard shipping (10-15 days) costs £6.89. Express air freight (7-12 days) is £24. Read more.

Contact Information

If you have any questions about shipping, please contact us at support@lingeriehut.co.uk. Read more.

Return Window

We offer a 30-day return policy. Items must be in original condition, unworn, and with tags. Read more.

Return Process

Contact us at support@lingeriehut.co.uk or use the return request form to initiate a return. Read more.

Eligibility Criteria

Items must be in the same condition that you received them: unworn or unused, with tags, and in original packaging. Read more.

Return Shipping

For orders with paid shipping, you will be reimbursed for return shipping costs. For free shipping orders, you need to cover the return shipping costs. Read more.

Refund Processing Time

Upon receiving and inspecting your return, we will process your refund within 48 hours. The timing for the refund appearance in your account depends on your bank's processing times. Read more.

Non-Returnable Items

Certain items cannot be returned, such as perishable goods, custom products, personal care goods, and hazardous materials. Read more.

Exchanges

To exchange an item, return the original item using our return process. Once accepted, make a separate purchase for the new item. Read more.

Contact Us

If you have any questions, please contact us at support@lingeriehut.co.uk. Read more.

Refund Process

To initiate a refund, contact us at support@lingeriehut.co.uk or use the refund request form. Read more.

Eligibility for Refund

Items must be returned within 30 days, in original condition, unworn, and with tags attached to be eligible for a refund. Read more.

Return Shipping Costs

If you paid for shipping, you will be reimbursed for return shipping costs. For free shipping orders, return shipping costs are covered by you. Read more.

Refund Processing Time

Refunds are processed within 48 hours of receiving and inspecting your return. Bank processing times may affect when the refund appears in your account. Read more.

Non-Refundable Items

Certain items, such as perishable goods, custom products, personal care items, and hazardous materials, are non-refundable. Read more.

Contact Us

If you have any questions or concerns regarding refunds, please contact us at support@lingeriehut.co.uk. Read more.

Swift & Complimentary UK Delivery
Worldwide shipping available. Free on orders over £35.

Easy 30-Day Returns
Simple, no questions asked returns.

Real-Time Order Tracking
Stay updated on your order status.

24/7 Customer Support
Assistance via chat and email anytime.

Money-Back Assurance
Full refund within 30 days if you're not satisfied.