Velvet Midi Dress with Ruched Waist - Quiet Confidence

• Free standard shipping on all UK orders.
• International orders ship free above a set order value that depends on your region. Express shipping is also available.
• Every order is tracked.

Shipping rates, delivery times, customs, and what to do about a delayed or missing parcel are set out in our Shipping Policy.

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• 30 days from delivery to return an item if you change your mind. Items must be unworn, unwashed and in their original packaging; items returned worn, washed, scented or without tags may have a deduction applied.
• For hygiene reasons, sealed hygiene items (such as briefs, thongs, bodysuits, swimwear and hosiery) cannot be returned for change of mind once opened.
• If an item is faulty, damaged or not as described, you have a separate 30-day right to a full refund.
• For change-of-mind returns, return postage is paid by you.

To start a return, use the return request form or email returns@lingeriehut.co.uk. Please wait for our return instructions before posting. Full terms are in our Returns Policy.

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Once we have received and checked your return, approved refunds go back to your original payment method. A deduction may apply if an item has been worn, washed or had its tags removed, and opened hygiene items cannot be returned for change of mind.

Refund timings, deductions and which delivery charges are refunded are set out in our Refund Policy. To start a return, use the return request form or see our Returns Policy.

Questions? Email returns@lingeriehut.co.uk.

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