
Our trusted delivery Partner
Lingerie Hut provides free shipping on all UK orders and free international shipping for orders above £35.
UK Delivery Options
UK Order Value Postage Free Standard Shipping (15 days) Any Order Free Express Air Freight (7-12 Days) Paid £19.00
EU Delivery Options
Europe Order Value Postage Free Shipping (15 days) £35 & Above Free Standard Shipping (15 days) Below £35 £9.00 Express Air Freight (7-12 Days) £19.00
International Delivery Options
International Order Value Postage Free Shipping £35 & Above Free Standard Shipping (15 days) Below £35 £9.00 Express Air Freight (7-12 Days) £19.00
Lingerie Hut has a 30-day free return policy, which means you have 30 days after receiving your item to request a return for a full refund on your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please visit lingeriehut.co.uk and fill the click Returns & Refunds and fill in the form. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Returns Processing Time
In most cases, Refunds get issued on your original payment method within 48 hours of us receiving the item back, provided the following guidelines have been adhered to.
You can always contact us for any return question at rabh@lingeriehut.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Lingerie Hut has a 30-day free return policy, which means you have 30 days after receiving your item to request a return for a full refund on your purchase.
In most cases, Refunds get issued on your original payment method within 48 hours of us receiving the item back, provided the following guidelines have been adhered to.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please visit lingeriehut.co.uk and fill the click Returns & Refunds and fill in the form. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at rabh@lingeriehut.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

OUR GUARANTEE
30 DAY MONEY BACK GURANTEE
We stand behind all our products on this site. If you are not 100% satisfied,
We WILL refund your money back in full. No questions asked
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Would purchase from again.
Packaged really well & arrived before estimated time.
- mushybubba
Ordered Wrong size,
No problem returning and getting refund.
- 31smc39
Lovely item, as described - would buy again :-)
- disneygoth
Lovely and greatly appreciated item! It truly is as good as it looks
- antoniettaamaliscilipot
Great item delivered quickly
- 3334simon
Great value and excellent product great service.
- jefhal-7dyeo7