Sexy Lace Trim Kimono, Sleeve Maxi Robe, Nightwear
The following applies to Regular purchases excluding items ON SALE. (On Sale items will be delivered within 7-15 Working days.)
FREE STANDARD DELIVERY – Arrives Within 2-3 Working Days
Order before 15.45 for Same Day Dispatch
Delivery within 2-3 working days
Delivery excludes Sundays & bank holidays
PREMIUM DELIVERY - Arrives Within 1-2 Working Days - £4.50
Order before 15.45 for delivery within 2 working days
Delivery excludes Sundays & bank holidays
EXPRESS DELIVERY - Arrives Next Working Day -£14.00
Order before 15.45 to receive your order the next working day. Delivery excludes Weekends & bank holidays
Orders placed after15.45 Thursday will be delivered on Monday
Orders placed after 15.45 Friday, or over the weekend will be delivered on Tuesday
Worldwide Delivery (Worldwide Tracked Delivery): £9.00
- Europe: 3-5 Working Days
- Other Countries: 7-10 Day
Your satisfaction is of paramount importance to us. Should you change your mind about your purchase, you can return the item within the stipulated time frame.
- However, you MUST notify us in writing (email, giving reasons for the return, within 3 days of receiving your order).
- Unwanted items must be undamaged, unused, with the original attached “Lingerie Hut” / “Bare Confidence” Tags.
- Please send the return Items by "Recorded or Registered Delivery". This is for your protection against lost items.
- Products may also be returned if there are obvious manufacturing faults or are not as advertised. Please contact us for advice.
- We do not have a policy of partial refunds for an item.
- Where all conditions have been satisfied (i.e. you have returned your unwanted item Unused & Undamaged) we will refund you the full amount.
Most purchases from business sellers are protected by the Consumer Contract Regulations 2013.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also preferably be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to 1 Brambling Way Maidenhead GB SL6 8PQ.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to Brambling Way Maidenhead GB SL6 8PQ
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.